# Privacy Policy

Last Updated: May 30, 2026

Carlson Residential LLC DBA Why Real Originate ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, submit a form, register for an event, request information, or otherwise interact with us.

## 1. Information We Collect

We may collect personal information that you voluntarily provide, including:

• Name

• Email address

• Phone number

• Mailing address

• Information you provide through forms, surveys, or communications with us

We may also automatically collect certain information when you visit our website, including:

• IP address

• Browser type

• Device information

• Operating system

• Pages visited

• Date and time of your visit

• Referring website information

Our website may use cookies and similar technologies to improve your experience and analyze website performance. You may disable cookies through your browser settings, although some website features may not function properly.

## 2. How We Use Your Information

We use your information to:

• Respond to your inquiries

• Provide requested information and services

• Communicate regarding programs, events, and educational opportunities

• Send appointment reminders and follow up communications

• Deliver marketing and promotional materials when you have consented

• Improve our website and customer experience

• Comply with legal obligations

## 3. SMS and Mobile Communications

If you provide your mobile phone number and opt in to receive text messages, you consent to receive SMS and MMS communications from Carlson Residential LLC DBA Why Real Originate.

These communications may include:

• Appointment reminders

• Responses to your inquiries

• Event notifications

• Educational information

• Customer service messages

• Marketing and promotional communications

Message frequency varies. Message and data rates may apply based on your wireless carrier's plan.

Your consent to receive text messages is not a condition of purchasing any product or service.

You may opt out at any time by replying STOP to any text message. For assistance, reply HELP or contact us directly.

## 4. Sharing of Information

We do not sell, rent, or share your personal information, mobile phone number, or SMS consent with third parties or affiliates for their own marketing purposes.

We may share information with trusted service providers that perform services on our behalf, including website hosting, customer relationship management, marketing automation, and communication platforms. These providers may use your information only as necessary to provide services for us.

We may also disclose information when required by law or when necessary to protect our legal rights.

## 5. Email Communications

If you no longer wish to receive marketing emails from us, you may unsubscribe by clicking the unsubscribe link included in our emails or by contacting us directly.

Please note that we may still send transactional or service related communications that are necessary to respond to your requests.

## 6. Data Security

We maintain reasonable administrative, technical, and physical safeguards designed to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your information, no method of electronic transmission or storage is completely secure. Therefore, we cannot guarantee absolute security.

## 7. Your Privacy Rights

You may request access to the personal information we maintain about you. You may also request that your information be corrected, updated, or deleted, subject to applicable legal requirements.

To make a request, please contact us using the information below.

## 8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of our website or services constitutes acceptance of the revised policy.

## 9. Contact Information

If you have questions regarding this Privacy Policy or our privacy practices, please contact:

Carlson Residential LLC DBA Why Real Originate

Connie Carlson

808 Lookingglass Lane

Marietta, GA 30064

Phone: (678) 488-9646

Email: [email protected]