SMS Messaging and Mobile Communication Policy

# SMS Messaging & Mobile Communication

Most Recent Update: May 30, 2026

1. Consent and Collection

By providing your mobile phone number through our website or lead intake forms, you expressly consent to receive recurring SMS and MMS text messages from One Real Mortgage regarding your inquiries, appointments, loan updates, requested information, and related communications. Messages may be sent using automated technology. Consent is not a condition of purchasing any product or service.

2. How We Use Your Information

We use your mobile phone number to communicate with you regarding your mortgage inquiry, appointment reminders, requested information, status updates, and, where applicable, marketing communications related to our services.

3. No Sharing of SMS Consent

One Real Mortgage does not sell, rent, or share your mobile phone number or SMS consent with third parties or affiliates for their own marketing purposes. Your information is used only by One Real Mortgage and service providers acting on our behalf to facilitate the communications you have requested.

4. Opt Out and Help

You may opt out of receiving text messages at any time by replying STOP to any SMS message. After you send STOP, you will receive a confirmation message and will no longer receive SMS communications from us unless you opt in again.

For assistance, reply HELP to any message or contact:

Connie Carlson

Phone: (678) 488-9646

Email: [email protected]

5. Message Frequency and Rates

Message frequency varies depending on your interactions with us. Message and data rates may apply according to your mobile carrier's plan. One Real Mortgage is not responsible for delayed or undelivered messages.